Decoding Cyber Insurance: What Policies Really Cover (and What They Don’t)

Cyber threats aren’t just a worry for big corporations. Today, small to medium businesses (SMBs) are prime targets — with phishing, ransomware, and data breaches happening daily. For Newcastle businesses, having a safety net like cyber insurance is more essential than ever. But not all policies are created equal.

At Crossover IT, we help SMBs in Newcastle understand what cyber insurance really covers, what it leaves out, and how to build a robust security posture around it.

Why Cyber Insurance Is Crucial for SMBs

Recent reports show nearly half of all cyberattacks target small businesses. With the average cost of a breach nearing $3 million, recovering without support can be nearly impossible. Cyber insurance helps your business bounce back by covering financial losses, legal costs, and sometimes even public relations services.

What Does Cyber Insurance Usually Cover?

A solid cyber policy typically includes two parts:

1. First-Party Coverage

Protects your business directly after a cyberattack. It may include:

• Breach investigation and notification costs

• Data restoration and recovery

• Lost revenue due to downtime

• Extortion or ransomware payments

• Crisis communications and PR

2. Third-Party Liability Coverage

Protects you from claims by others affected by your breach, like customers or partners. It often covers:

• Legal defense fees

• Settlements or court-ordered damages

• Fines and penalties related to data privacy laws

• Media liability for defamation or copyright issues

What’s Usually Excluded from Cyber Insurance?

Cyber policies have fine print you need to check. Common exclusions include:

• Existing breaches that started before you bought the policy

• Employee-caused (insider) threats unless specifically added

• Negligence, like poor password practices

• Acts of war or government-sponsored attacks

• Long-term reputational damage or lost future revenue

Tip: Always read the exclusions carefully, and work with an experienced broker who understands your industry.

How to Choose the Right Policy

Cyber insurance is not one-size-fits-all. Here’s how to pick the right coverage:

• Assess your risks: Identify where your business is most vulnerable.

• Review the limits: Make sure your coverage amounts match your risk exposure.

• Ask about add-ons: Consider social engineering coverage or technology errors and omissions (E&O).

• Check requirements: Many insurers will expect you to have security basics in place, like Multi-Factor Authentication (MFA).

• Work with a professional: Your MSP can help you evaluate your security posture before you apply.

Cyber Insurance + Good Cyber Hygiene = Peace of Mind

Cyber insurance is not a replacement for cybersecurity — it’s a backstop. Even the best policy can’t save you if you haven’t secured your systems. Combine insurance with strong defenses like MFA, employee training, and regular vulnerability assessments.

At Crossover IT, we support SMBs in Newcastle with cybersecurity best practices and help you prepare for policy requirements to keep your coverage active.

Need help decoding your cyber insurance or improving your security posture?
Contact Crossover IT — the trusted MSP for SMBs in Newcastle — to make sure your business is protected from every angle.